For some, our inspection reports have saved them hundreds, and in some cases thousands of dollars. In other cases, we have prevented them from making a purchase that would have been a finanical burden due to unforeseen costly repairs.
See what our customers have to say below......
We experienced MPPPI as vendors and as purchasers and we couldn't be more pleased. Our buyers enlisted their help to inspect our original property and the representatives who came out we're professional, prompt and friendly even when our three little children were trying to 'help' them. Hours of play followed at our house re-enacting the pest and building inspection taking turns to be 'Matt' or 'Gary'. So of course we called on MPPPI to helps us evaluate the property we wanted to buy and again we found their service fast and reliable. The published reports are informative and well presented with photos of important areas that helped us to refer back to and make future plans. Again the reps who came out to the property were communicative, efficient and very tolerant of being followed around by our children. Overall we feel that the inspections offered by MPPPI are affordable and informative. We are very satisfied customers.
S. Crouch – Vermont South
MPPPI was really great to deal with, everything was dealt with in a professional and efficient manner, and the staff are to be commended for their customer service.
From the get-go, the booking process was very easy with Camille being a big help, booking in an appointment in a few days even though this busy Christmas season must have kept the firm tied up!
The inspectors arrived at the property early and provided detailed reports with pictures and explanations. What really stood out though was the after-sales service. I had a few questions about the Building Inspection and the agent that did this, John, gave me a call back and answered my questions promptly.
I will definitely be recommending MPPPI to family and friends wishing to purchase property, they certainly have removed a lot of the hassle in the first home buyer process!
Thumbs up to everyone at MPPPI for running such a successful business
J. Hamilton – Frankston South
Thanks Belinda for a professional, clear explanation on first contact, then Camille for making the booking (on a Sunday) which was very promptly scheduled for Monday thanks to a cancellation. James (building) and Gary (pest inspection) were thorough and friendly on site and the reports, which I had by Monday night, were clear and comprehensive. It's a pleasure to do business with a company and people that are so professional and make things easy at what can be a stressful time. Thank you all.
A. De Fazio – South Morang
Great value for money! The report I received was comprehensive, with plenty of photos, and to the standard of more expensive building and pest inspection reports. I have referred to the photos numerous times in determining whether a problem with the house was pre-existing, and I was even able to use the report to negotiate a few extra hundred dollars off the final sale price!
R. Mason – Eltham
I just want to thank you for an excellent job - building inspections can be stressful when buying and selling, but your customer service and reporting processes are excellent. I would especially like to commend Belinda who is so very friendly and helpful. Thank you
N. Mumincehaic – Point Cook
Being a first home buyer I was very new to the whole situation, after speaking to Belinda and Camille I felt a whole lot better, they let me know every single detail. I called about 10 different inspection companies that day and they were the ONLY helpful ones. I received my login details and my appointment was on Monday morning (the following business day). Around 1:00 pm on Monday I had received a notification my report was completed! I couldn't believe how quick it was finished!. The report was extremely efficient, understandable with photos of everything they talked about. I then shortly after, the very same day received my pest report as well.
I couldn't be happier with all their efforts and help, amazing company, amazing service, nothing but the best!
G. Watson - Bacchus Marsh
From the very first phone call to enquire about purchasing our first investment property was a perfect experience. The first and only call needed to get all the information needed and then to organise. While talking to me they look up the property online and discuss all the attributes of the house. Once organised the service is done very quickly and a full and concise report very quickly on line. Perfect
Brad G. - Chelsea Heights
This is the second time I have used MPPPI and they provide a very professional and prompt service. This time I called them on Friday at 4pm with an urgent request to inspect a property the following Monday and they made a few calls and were able to move things around and were even able to accommodate the time that suited the Real Estate Agent the Monday afternoon, all within 1 hour!
Due to the tight time constraints the inspector called me straight after, as requested and walked through his findings on the phone so that I could make an offer on the house that day. The written reports that followed the next day were very comprehensive.
All in all very happy with the value, timeliness, and quality of service. Hopefully we can get the house and we'll be sure to use them in the future.
K. Mumford - Warragul
MPPPI were fantastic. Easy to deal with, professional, yet friendly. I would highly recommend this company to anyone needing this service. Will absolutely use them again.
T. Patel - Armadale
We found the team from Melbourne Pre Purchase Property Inspections were very helpful. Excellent friendly service, prompt and comprehensive report. Arranged the inspection in short notice, same day inspection. Highly recommended.
Monique and Peter V. - Narre Warren
“Please convey our thanks to the Inspectors for doing a great job at the inspection, especially in finding the extra problems that would have been missed otherwise. The costs of repairs were enough for us not to proceed with purchase. But rather this, than be sorry later.”
Janine P. - Kilmore
"Thank you very much for the reports. I am very happy with the thorough job done. I would definitely recommend your company in the future.”
Tan H. - Vermont South
"Thanks for the report; I am pleased that the outcome is positive. The report is very comprehensive and concise”
Amanda D. - Moorabbin
“Thanks for your great report! It was thorough and clear and definitely put our minds at ease. I’ve found your service to be very reliable, unbiased and honest - a nice change when dealing with real estate! Thanks to your team, I’ll definitely recommend your company to family and friends.”
Nicole B. - Ferntree Gully
“Wanted to thank all involved with these inspections, they were conducted in a very professional and friendly manner.”
Sue B. - Aspendale
“Am extremely pleased with the prompt and professional service I received at MPPPI. After calling at 11am to organize an inspection, I had fantastic direct feedback from the Inspector at 5pm. He gave me a thorough rundown on the condition of the home and was very pleasant to deal with.”
Diane - Gladestone Park
"Thanks for the report by email. The Consultant called and we had a chat on the phone about the house. He was so very helpful and the report is fantastic. Thank you so much for your help!"
Therese - Devon Meadows
"Thank you Thank you Thank you! So very much for arranging the inspection at such short notice! Needless to say we have purchased the property and have got a great bargain. Please thank the Inspectors for all their trouble they were fantastic. Once again we would like to thank you for coming to our aid so promptly."
